Video: 5 Lessons on Value Stream Mapping
Earlier this year, I gave my very first webinar in lean six sigma to a group of operations management professionals. I was excited to talk to this group of 70 for two reasons. First, this was my first opportunity to talk about this website outside of a small group of family and friends. I spoke to the Colorado Chapter of APICS, a professional organization for manufacturing, service, and resource managers. My background is in engineering and I was excited to talk to a group outside my field.
Second, this was an opportunity to get back into teaching mode putting my expertise in value stream mapping in use a different way.
Facilitating a VSM project and teaching and talking about facilitator skills are two different tasks. This was my first attempt at the latter and I think it went great. I had a few folks interested enough in signing up for my newsletter after the talk (Three Things for Thursday, go to the bottom of this article to sign up) and a few great questions at the end that challenged my thinking for future speaking engagements.
I've posted the under-an-hour talk down below.
If you want to read about the specific facilitation skills, the talk was based on this blog post.
5 Team-team centered approaches to being a standout facilitator
Briefly, here are the points that I think will make you a standout facilitator for your next VSM improvement project:
- Socialize, socialize, socialize!
- Be a teacher
- Have a clear, well-written charter
- Keep your champion engaged
- Don't be afraid to change the improvement plan
These are each explained in the video below. Enjoy!
As always, I end my post with different kinds of resources to help you get started (or get better) as you develop your process improvement skills. I hope you find each useful.
- I've posted a downloadable copy (.pptx) of the slides on slideshare.net.
These are amazon.com links for the four books referenced in my talk.
- The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
- Lean Thinking: Banish Waste and Create Wealth in Your Corporation
- Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
- Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Finally, the link back to my original blog post titled "The Best Value Stream Mapping Facilitators Think About the Team."
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